Technical Support
We're here to help you get the most out of Quinor. Reach out to us through any of the channels below for assistance with your personal journal and life chronicle app.
Email Support
Get detailed assistance with technical issues, account problems, or general inquiries. We typically respond within 24 hours.
✉️ tony25ify@gmail.comPhone Support
Speak directly with our support team for urgent issues or complex technical problems that require immediate attention.
📱 23407066914751Response Times
Email: Within 24 hours
Phone: Monday - Friday, 9 AM - 6 PM EST
Before Contacting Support
To help us assist you more effectively, please try these basic troubleshooting steps:
- Restart the Quinor app completely
- Check if you have the latest version of the app installed
- Ensure your device has sufficient storage space
- Verify your internet connection is stable
- Try logging out and back into your account
When Contacting Us
To expedite your support request, please include the following information:
- Your device model and operating system version
- Quinor app version number
- Detailed description of the issue you're experiencing
- Steps you've already taken to try to resolve the issue
- Screenshots or error messages (if applicable)
Types of Support We Provide
- Technical Issues: App crashes, sync problems, performance issues
- Account Support: Login problems, subscription management, data recovery
- Feature Assistance: How to use specific features, customization options
- Billing Inquiries: Subscription questions, refund requests, payment issues
- Data Concerns: Privacy questions, data export, account deletion
Emergency Support: For critical issues affecting app functionality or data loss, please call our phone support line directly for immediate assistance.
Additional Resources
While we work on expanding our support resources, our dedicated support team is always ready to provide personalized assistance for any questions or issues you may have with Quinor.
We value your feedback and continuously work to improve your experience with Quinor. Don't hesitate to reach out with suggestions or feature requests!
App Store Support
For issues related to app downloads, updates, or App Store purchases, you can also contact Apple Support directly through the App Store or visit our app page: